Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local delivery service and might like to end your order, 1st check your e mail and/or spam filtration to ensure you clicked upon the correct shipping address and/or LINK. Once this offers been done, when you are nevertheless thinking about continuing, simply answer the e-mail with the details of your request and you may greatly appreciate virtually any assistance you may possibly offer. For technological issues, you might need to get in touch with customer care via their phone number: (Toll Free). Alternatively, if an individual have any other questions, you may send us a good email and all of us will try our best to assist you.
Your bundle will arrive at your door within 7 to ten working days. Please note of which shipping times may possibly vary from one courier company to be able to another. Therefore, it is, always preferable to purchase with a trustworthy company. To aid ensure your package arrives safely, all of us always advise of which you sign your own parcel’s “Thanks Regarding Sending” section in order to arrives. Your local delivery services usually are required to clearly display this signature confirmation on just about all sent items, which include Element Vape goods.
As soon as your parcel is here at your door, you will need to collect it as soon as possible. This is normally done by completing a self-addressed, stamped envelope along with your return deal with and tracking quantity. Upon arrival, ensure that your unit is fully charged and ready to start using this immediately. Do not wait around for your Component Vape product in order to warm up; it should not be stressed adequate, particularly in the case of rechargeable batteries.
As layed out within the above paragraph, when shipping to UK residents, shipping and delivery is going to be facilitated by simply among our nationwide network of courier companies, such as DPD, FED EX LOVER or UPS — but please allow for additional costs to be obtained into consideration when Novo 2 placing your purchase. Customers located within just the Republic of eire are not permitted to purchase online. In most cases, consumers located within the Republic of Ireland in europe will be unable to purchase the product with the use of credit credit cards or free e cards. We are currently encountering some issues together with credit card fraud in Europe and certain instances, payments made making use of these methods may possibly be declined or even reversed. In inclusion, all deliveries to EU customers may be controlled by taxes and import tasks.
Any time shipping internationally, please note that traditions procedures are extremely time-consuming and frequently require the assistance of a great independent customs broker. In the case of an imported product, delivery periods will be dependent on your courier’s international delivery services and transit times may greatly go beyond our internal shipping and delivery estimates. If you are uncertain of expected transit times, please get in touch with us immediately. Global orders will generally arrive within 3 to 5 business days right after payment has already been received.
For all those questions relating to this matter, make sure you note that every questions should be directed towards our business headquarters. Should you need for making changes or inquire regarding our services in general, you could do so from anytime during business hours, Monday through Friday, except Saturday, Wednesday, and Thursday. Should you possess any other questions, you can either contact our client service team or perhaps one of our own sales representatives on the main office. If you prefer to place your order on-line, you are pleasant to visit our website and follow the particular simple instructions provided. All billing plus ordering information will be provided at the click regarding a button.
As constantly, we strongly advise that all purchases be paid with regard to in full before shipping or delivery of products. Any adjustments to shipping or delivery policies will probably be clearly indicated upon receipt of payment. In the celebration of a problem in any product, please contact all of us right away for a return or substitute. As long since your satisfaction is our number one priority, we will work along with one to make positive that you have the very best electronic products available.